AEG KVH 32 Guía de instalación descargar pdf (Pagina 20)

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Give the Welcome Kit to the customer and

explain how to use the product. Also be sure the

customer understands the following:

• The receiver(s) must be activated before it can

decode satellite TV signals. Refer to Figure 34

for activation details for North American

receivers.

• The antenna must have a clear view of the

sky to receive satellite TV. Common causes of

blockage include trees, buildings, bridges,

and mountains (see Figure 35).

• Keep the radome installed on the antenna at

all times. The radome protects the antenna’s

moving parts from wind, rain, and debris.

• Heavy rain or snow might temporarily

interrupt satellite reception.

• Clean the antenna periodically. Dirt buildup

on the radome can affect satellite TV

reception.

• DISH 1000 modes only:

You might need to change the operating

mode when traveling between regions (see

“Install Service Key(s)” on page 15).

• Linear only:

When you travel to other geographic

locations, you might need to adjust the skew

angle of your antenna’s LNB (see “Find the

Skew Angle” on page 18).

• Please register the system with KVH. The

registration process is quick, easy, online, and

ensures the best possible service from KVH.

Visit www.kvh.com/register or refer to the

Product Registration Form for details.

• The vessel must be located within the

selected satellite’s footprint in order to

receive its signals. To view satellite coverage

maps, visit www.kvh.com/footprint.

• If you need to paint the radome, use only

non-metallic automotive paint without a

primer coat. Any paint that contains metal

will block satellite signals and impair

reception.

• Refer to the User’s Guide for complete

operation and troubleshooting information.

Figure 34: North American Receiver Activation Information

Service: Call to Activate:

DIRECTV

1-866-551-8004

(24 hours, 7 days a week)

DISH Network

1-866-399-8509

(Mon.-Fri., 8:30am - 5pm ET)

Bell TV

1-888-759-3474 (SKY-DISH)

(24 hours, 7 days a week)

Figure 35: Blockage Example

Blocked!

Educate the Customer

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