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What to do if …
If you are unable to remedy the problem by following the above
suggestions, please contact your dealer or the Customer Care De-
partment.
1 Warning! Repairs to the appliance are only to be carried out by quali-
fied service engineers. Considerable danger to the user may result from
improper repairs.
3 If the appliance has been wrongly operated, the visit from the customer
service technician or dealer may not take place free of charge, even
during the warranty period.
Problem Possible cause Remedy
The cooking zones are not
functioning.
The desired heat setting is
not set.
Set the heat setting.
The fuse in the house’s
electrical wiring (fuse box)
has been tripped.
Check the fuse.
If the fuses trip a number
of times, please call an au-
thorised electrician.
The residual heat indicator
is not displaying anything
The cooking zone was only
on for a short time and is
therefore not hot
If the cooking zone is sup-
posed to be hot, call the
Customer Service Depart-
ment.
The outside rings cannot be
switched on.
The inner ring is not
switched on.
Switch on the inner ring.
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